Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes - can anyone help?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Moses

RayPsychser
RayPsychser
more options

MSAFD NetBIOS [\Device\NetBT_Tcpip_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] SEQPACKET 1 : 2 : 5 : 

MSAFD NetBIOS [\Device\NetBT_Tcpip_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B1CB4C81-2C88-4127-BC68-59403857E98B}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B1CB4C81-2C88-4127-BC68-59403857E98B}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{705B83FC-8BC9-4F5D-9BE9-EE8210513FF0}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{705B83FC-8BC9-4F5D-9BE9-EE8210513FF0}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77E79E92-965B-495E-B76B-EA02B7BE71F7}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77E79E92-965B-495E-B76B-EA02B7BE71F7}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

MSAFD NetBIOS [\Device\NetBT_Tcpip_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] SEQPACKET 1 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B1CB4C81-2C88-4127-BC68-59403857E98B}] SEQPACKET 4 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B1CB4C81-2C88-4127-BC68-59403857E98B}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{705B83FC-8BC9-4F5D-9BE9-EE8210513FF0}] SEQPACKET 3 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{705B83FC-8BC9-4F5D-9BE9-EE8210513FF0}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77E79E92-965B-495E-B76B-EA02B7BE71F7}] SEQPACKET 0 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{77E79E92-965B-495E-B76B-EA02B7BE71F7}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] SEQPACKET 2 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B944D813-31C5-4FC0-A8FA-8EEEFA426483}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll useragent_locale: en-US

由RayPsychser于修改

所有回复 (1)

Moses
Moses
  • Moderator
more options

Hi,

That's not a complete crash report. Looks more like a system dump.

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

While you're getting your crash reports, it looks like user.js is currently active in Firefox. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.