搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

why when I go to astrodienst all I get is advertisment where internet explorer doen't have the ads.

  • 2 个回答
  • 2 人有此问题
  • 98 次查看
  • 最后回复者为 user633449

more options

Because of the Heartbleed we have been told to use Firefox. Okay when I go to for instance Astrodienst to get my horoscope a full page ad comes up and I can't get my horoscope only the annoying ad. What am I doing wrong, I find firefox a pain to use.

Because of the Heartbleed we have been told to use Firefox. Okay when I go to for instance Astrodienst to get my horoscope a full page ad comes up and I can't get my horoscope only the annoying ad. What am I doing wrong, I find firefox a pain to use.

所有回复 (2)

more options

Make sure you don't have any add-ons installed that you don't recognize. If you do, uninstall or disable them.

  • Go to The image "new fx menu" does not exist. > Add-ons > Extensions

Can you give us the troubleshooting information from the Firefox installation that's having problems?dd This is an essential step in troubleshooting.

  • Click the Firefox button at the top left (or for Firefox 29 and above, click The image "new fx menu" does not exist.) then click the Help menu and select Troubleshooting Information from the sub-menu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

Can you give me a screenshot so I know what you're seeing? Please see How do I create a screenshot of my problem? to create a screenshot
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

more options

Please do the following:

  1. Scan you computer for malware Troubleshoot Firefox issues caused by malware
  2. Refresh Firefox - reset add-ons and settings
  3. Install www.adblockplus.org

also make sure you install all windows updates.