搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 1 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 guigs

more options

Firefox consistently fails, my computer has ubuntu 12.4. Here are the details:

Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-es-AR%40firefox.mozilla.org:29.0,langpack-es-MX%40firefox.mozilla.org:29.0,langpack-es-CL%40firefox.mozilla.org:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0,langpack-es-ES%40firefox.mozilla.org:29.0 BuildID: 20140428194100 CrashTime: 1399680944 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1399647213 Notes: OpenGL: X.Org -- Gallium 0.4 on AMD SUMO2 -- 3.0 Mesa 9.2.1 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 56 StartupTime: 1399680889 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com.ar/search?client=ubuntu&channel=fs&q=firefox+falla+constantemente&ie=utf-8&oe=utf-8&gfe_rd=cr&ei=k29tU5vMJqLX8gfavYDQAQ Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

Firefox consistently fails, my computer has ubuntu 12.4. Here are the details: Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-es-AR%40firefox.mozilla.org:29.0,langpack-es-MX%40firefox.mozilla.org:29.0,langpack-es-CL%40firefox.mozilla.org:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0,langpack-es-ES%40firefox.mozilla.org:29.0 BuildID: 20140428194100 CrashTime: 1399680944 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1399647213 Notes: OpenGL: X.Org -- Gallium 0.4 on AMD SUMO2 -- 3.0 Mesa 9.2.1 -- texture_from_pixmap ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 56 StartupTime: 1399680889 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com.ar/search?client=ubuntu&channel=fs&q=firefox+falla+constantemente&ie=utf-8&oe=utf-8&gfe_rd=cr&ei=k29tU5vMJqLX8gfavYDQAQ Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties This report also contains technical information about the state of the application when it crashed.

所有回复 (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.