Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 nailbox77

more options

Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason.

I have never had this problem before, and I will help in any ways possible to fix the problem.

Thank you in advance for your help, Dave

Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason. I have never had this problem before, and I will help in any ways possible to fix the problem. Thank you in advance for your help, Dave

被選擇的解決方法

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

more options

That was the solution !!! Thanks so much for the help !!!

I had forgotten how much internet explorer sucks. Thanks for saving me the suffering :)