Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

cannot get logged in to my firefox

more options

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

被選擇的解決方法

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Hi tlconnors10, that sounds like a bit of a mess.

Let's start with the header. Do you mean the toolbar area layout has changed from what it was before? Is this a problem with missing or additional "bars", or with the background (the theme)?

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Is this a problem with your Firefox Account -- used to sync settings between different Firefox browsers -- or with a different account? It's not necessary to log into a Firefox account to use websites; is browsing working normally?