搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Hulu and Youtube not working in Firefox

  • 4 回覆
  • 10 有這個問題
  • 33 次檢視
  • 最近回覆由 cor-el

more options

Youtube simply gives me static and tells me that it can't load, and so does Hulu. I have the latest Flash and javascript is enabled. Realplayer has been uninstalled, and the cache is cleared.

However, both these sites work fine in Chrome and IE. Firefox used to work with both sites, but doesn't anymore. I'm using Windows 7.

Many thanks for any help you can give me.

Youtube simply gives me static and tells me that it can't load, and so does Hulu. I have the latest Flash and javascript is enabled. Realplayer has been uninstalled, and the cache is cleared. However, both these sites work fine in Chrome and IE. Firefox used to work with both sites, but doesn't anymore. I'm using Windows 7. Many thanks for any help you can give me.

被選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

more options

選擇的解決方法

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Yep, it works just fine now. Thanks a lot for the help.

By any chance, do you know what might have caused this? I have been trying to open up a .swf file for quite some time now, but Adobe Reader won't let me, so I uninstalled and then reinstalled it. Could this have anything to do with it?

more options

I have the same problem. I tried the suggested chosen solution but it has not worked. What else can I try?

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.