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I have updated firefox to 15 but after successful updating firefox did not start and tried several times by uninstalling then re-installing but problem exists

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  • 2 有這個問題
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  • 最近回覆由 cor-el

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Do not start firefox after updating to 15. It just stop working. Need help.

Do not start firefox after updating to 15. It just stop working. Need help.

所有回覆 (2)

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Hi ashiq,

Can you start firefox in Safe Mode by holding down the shift key while starting Firefox ? if yes, then click the Reset Firefox button .

(The "reset firefox" works creating a new profile folder while saving your bookmarks, browsing history, passwords, see the above link)

EDIT, i supposed you have xp sp2, sp2 it is the minimum xp to run firefox, see : Firefox 15 System Requirements


thank you

由 ideato 於 修改

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

由 cor-el 於 修改