We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is slow at loading pictures and sometimes just stops loading them.

  • 1 baphendule
  • 10 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Moses

more options

I recently had to have my laptop in to have a new hard drive installed. I had FF 28 before and had no problems regarding this, it would load them and have no issues with it stopping loading. Ever since I got 29 it started. I have done everything I could find on here with regards to any problem similar to mine and they all have not worked, uninstalled, reinstalled, Malware scan, Virus Scan Reset Firefox. I have noticed that it just Imgur it seems to do this with, though it does it as well when browsing Imgur when on Google Chrome. I am hoping it is not a hardware issue, just got it back I don't want to have to send it back again.

I recently had to have my laptop in to have a new hard drive installed. I had FF 28 before and had no problems regarding this, it would load them and have no issues with it stopping loading. Ever since I got 29 it started. I have done everything I could find on here with regards to any problem similar to mine and they all have not worked, uninstalled, reinstalled, Malware scan, Virus Scan Reset Firefox. I have noticed that it just Imgur it seems to do this with, though it does it as well when browsing Imgur when on Google Chrome. I am hoping it is not a hardware issue, just got it back I don't want to have to send it back again.

All Replies (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"