Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Search engines won't work on computer with new User Account.

  • 2 uphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu cor-el

gslcfresno
gslcfresno
more options

Using Vista on PC. Adding new 'user account' on PC and any search engine will bring up a list of links but no link on search engine list works. On original user account, search engines list of links work. States "Peer signature" is wrong on new 'user account'.

Using Vista on PC. Adding new 'user account' on PC and any search engine will bring up a list of links but no link on search engine list works. On original user account, search engines list of links work. States "Peer signature" is wrong on new 'user account'.

All Replies (2)

guigs
guigs
more options

Does this also happen in Safe Mode? Diagnose Firefox issues using Troubleshoot Mode

Also can you provide a screenshot of this error message and the steps you took to make this new profile in Firefox? How do I create a screenshot of my problem?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program and the searchplugins folder in the Firefox profile folder.