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Want to get rid of update page

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  • Igcine ukuphendulwa ngu cor-el

angelG
angelG
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Every time I open Firefox, I get my homepage, Plus the You have upgraded page for Firefox. I have tried resetting my homepage, no, it didn't work. I tried unchecking the updates boxes in the Advanced Tab of Tools, it did not work.

I am using the latest update of Firefox on a Toshiba Satellite Laptop.

Every time I open Firefox, I get my homepage, Plus the You have upgraded page for Firefox. I have tried resetting my homepage, no, it didn't work. I tried unchecking the updates boxes in the Advanced Tab of Tools, it did not work. I am using the latest update of Firefox on a Toshiba Satellite Laptop.

Isisombululo esikhethiwe

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button New Fx Menu and then click help Help-29 > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button New Fx Menu and then click help Help-29 > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can also try to rename (or delete) the compatibility.ini file in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)