can you provide some more details please? what happens if you delete them? any error message? do they re-appear after some time?

I can't delete. It does not work.

No error. Nothing.

do you speak dutch?

Is there a 'Deleted' folder in your Folder Pane? If yes, right click on Deleted folder and select 'Empty deleted' then right click again and select 'Compact'.

Now try to delete an email.

No Toad-Hall

I allready removed thunderbird from my computer, and put it again on the computer. I can do everything, only not remove delete mails

So you have never been able to delete and therefore there is nothing in Deleted folder.

Make hidden files visible: http://kb.mozillazine.org/Show_hidden_files_and_folders

In thunderbird

• Help > Troubleshooting information
• click on 'show folder' button
• it will open a new window showing your Profile folder.

• Close thunderbird now.
• click on Mail folder
• click on mail account name

• look for 'Trash' and 'Trask.msf' files
• Delete these files.

• restart Thunderbird

A new Trash folder should be created.

try to delete an email.

Hi Toad Hall i did everything you said in the previouse help mail, but it didn't work.

when I use thunderbird i am in my workaccount. so not the administrator.

Could that be the problem?

no, I don't speak dutch. with your apparent arrogant attitute and unwillingness to do research on your own, I assume you won't get this fixed.

re: i did everything you said in the previouse help mail, but it didn't work. Please confirm that you closed Thunderbird first and then deleted the trash files, because it will not work if you forgot to close Thunderbird. The instructions were for Pop mail account.

Is the 'workaccount' a Pop or IMAP mail account?

Hermann-san do you treat all people here like you treat me? You don't know me.

But i am going to leave this help desk, and i am going to find out myself.

Thank you

I did

"""no, I don't speak dutch. with your apparent arrogant attitute and unwillingness to do research on your own, I assume you won't get this fixed"""

This is what hermann- san wrote to me.

He does not even know me.

I am thanking you Toad Hall for the trying to help me. And not talking to me like hermann-san did. I am going to leave this help desk of mozilla.

Thank you Dankjwel

Groetjes Frank

well, it looks like he has deleted his account, not even waiting for a response from me. I don't know what people expect. Writing just one line with no additional information at all and the p****d off when asked for more info.