Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why are sites like featureplay.com and mayayo.com coming up in background when i am on firefox

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Diego Victor

more options

while i am on the web all of a sudden I hear someone talking about cooking or sports etc., in the background, the sites they are coming from, 2 that I know of are: featureplay.com and mayayo.com I need to get rid of this junk or any other junk that seems to be hooking onto Firefox, please help me get rid of all this and any other sites that want to come in in the background

while i am on the web all of a sudden I hear someone talking about cooking or sports etc., in the background, the sites they are coming from, 2 that I know of are: featureplay.com and mayayo.com I need to get rid of this junk or any other junk that seems to be hooking onto Firefox, please help me get rid of all this and any other sites that want to come in in the background

All Replies (2)

more options

Extra "pop-under" windows can be generated by websites, but if these are random and unrelated to the sites you're visiting, I would suspect a bad add-on.

Since those often are installed externally to Firefox, I suggest starting here:

Open the Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

Then, in Firefox, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Finally, you can "mop up" remaining issues with the scanning/cleaning tools suggested in this support article: Troubleshoot Firefox issues caused by malware.

Does that clear it up?

more options
  1. Start Firefox in safe mode to check if one of the extensions is causing the problem:
  2. Malwares can also cause these problems:
  3. You can also use some add-ons to block ads/popups: