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Why does Local Folders not show up when I install Thunderbird on certain computers?

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  • Igcine ukuphendulwa ngu AudioZan

AudioZan
AudioZan
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I've installed Thunderbird on my computer and it looks normal with "Local Folders" showing up in the left pane. I didn't add an email account, I just installed Thunderbird and an add-on called ImportExport tool and left it with only Local Folders. But when I try to do the same thing and install it on someone else's computer to help them import an .mbox file, when I install Thunderbird on their computer, "Local Folders" is not there. The left pane is just completely blank. And it looks like I can't import an .mbox file without it being there. I tried installing it on another laptop too and the same thing happened with no Local Folders. Why is "Local Folders" not showing up for these other two computers?

I've installed Thunderbird on my computer and it looks normal with "Local Folders" showing up in the left pane. I didn't add an email account, I just installed Thunderbird and an add-on called ImportExport tool and left it with only Local Folders. But when I try to do the same thing and install it on someone else's computer to help them import an .mbox file, when I install Thunderbird on their computer, "Local Folders" is not there. The left pane is just completely blank. And it looks like I can't import an .mbox file without it being there. I tried installing it on another laptop too and the same thing happened with no Local Folders. Why is "Local Folders" not showing up for these other two computers?

All Replies (4)

AudioZan
AudioZan Umnikazi wombuzo
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And they're both Windows 7 64 bit machines.

Zenos
Zenos
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Which version of Thunderbird?

AudioZan
AudioZan Umnikazi wombuzo
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31.0 for Windows, English (US)

AudioZan
AudioZan Umnikazi wombuzo
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I circumvented the problem by copying the c:\users\username\appdata\local\thunderbird folder and the c:\users\username\appdata\roaming\thunderbird folder from my working PC to the nonworking computers, and Local Folders appeared in Thunderbird on those computers. It seems like these files aren't being generated properly on installation.

I tried uninstalling Thunderbird from my working PC and reinstalling it again to see what would happen (after also deleting those two appdata folders so that fresh ones would be created), and this time Local Folders did not appear on my PC as well. I don't think I did anything different during installation either. So I'm not sure why the Local Folders are no longer being generated at installation.