Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox gmail contacts don't load: Loading... then: still working..., forever

  • 2 uphendule
  • 8 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Kirtland

Kirtland
Kirtland
more options

Firefox 31.0 has quit allowing me to look at my contacts in gmail so I can edit it . Just says Loading.. then still working... and never does load. If I compose a new email contacts are there to select from. If I access gmail from Internet Explorer I can access Contacts fine. I have tried starting Firefox in SafeMode to no avail. I tried uninstalling Firefox 31.0 and reinstalling it, to no avail. 

 Is this a bug with the current Version of Firefox?  Any ideas what the problem is?
Firefox 31.0 has quit allowing me to look at my contacts in gmail so I can edit it . Just says Loading.. then still working... and never does load. If I compose a new email contacts are there to select from. If I access gmail from Internet Explorer I can access Contacts fine. I have tried starting Firefox in SafeMode to no avail. I tried uninstalling Firefox 31.0 and reinstalling it, to no avail. Is this a bug with the current Version of Firefox? Any ideas what the problem is?

All Replies (2)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Kirtland
Kirtland Umnikazi wombuzo
more options

I was gone for a couple of days and just saw your response and I cleared the Cache and Removed the Cookies. I no longer have the problem. Although I neglected to make sure the problem still existed, prior to doing that. So I am not100% sure there is a direct correlation. I had used CC Cleaner previously to clear the cache and remove the cookies, but it may not have been as thorough. I will keep your solution, in case it crops up again, Thank You!!