Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I need that firefox ask for my credentials (I use the pc at my w) to conect to internet, but in firefox 31 this option disappear, so I can't conect to internet

  • 3 uphendule
  • 4 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I have a pc in my work place with ubuntu 14.04, when I used firefox 28 every time i tried to connect to the internet, firefox asked me for my user and password, but when firefox updated to version 31, this option dissapear, so I cann't conect to internet anymore.

I have a pc in my work place with ubuntu 14.04, when I used firefox 28 every time i tried to connect to the internet, firefox asked me for my user and password, but when firefox updated to version 31, this option dissapear, so I cann't conect to internet anymore.

All Replies (3)

more options

Can you set the computers password?

The only lock on Firefox is the password manager. That only locks up the passwords.

more options

yes I was able to save the password and is available in the password manager, the "error" message that i receibe when try to conect is:

your credentials could not be authenticated. "Credential are missing". you will not be permited access untils credential can be verified.

I tried change the conexion setting to not proxy, auto detect proxy and use the proxy for the cofiguration of this system; I also tried with url for the automatic configuration of proxy and enter the url of the proxy.

more options

Don't know if these can help;

https://support.mozilla.org/en-US/kb/unable-to-authenticate-to-smtp-server Unable to authenticate to SMTP server After upgrading to Thunderbird 3, some Thunderbird users are getting an error message similar to "An error occurred sending mail: Unable to authenticate to SMTP server ..." when they send email.

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem Server Not Found - Troubleshoot connection problems If you can't connect to a website, you may see the Server Not Found error message. This article describes how to troubleshoot and fix the causes of this error.


Other suggestions here; https://support.mozilla.org/en-US/search?q=connect&esab=a&w=1