Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Norton IS vault won't allow me to close it once opened unless I close & restart Firefox???

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu the-edmeister

BazVic
BazVic
more options

I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

It might be best if you asked about that in the Norton Support forum. https://support.norton.com/

Very few support contributors around here use any Norton products at all and probably wouldn't be able to help you.