Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why isn't my account syncing across all my devices?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu guigs

Idontwantanaccount
Idontwantanaccount
more options

I set up an account on my laptop, then on my phone but my bookmarks, history, passwords etc are not updating from my usage on my laptop over to my phone.

I set up an account on my laptop, then on my phone but my bookmarks, history, passwords etc are not updating from my usage on my laptop over to my phone.

All Replies (1)

guigs
guigs
more options

Hi Idontwantanaccount, Thank you for your question. I understand that nothing is syncing to the mobile device that you have the Firefox Account connected to.

There are two things to check: the account settings in the device, are there any warnings about Auto Sync, and are there any Firefox Sync (deprecated) listed?

If the autosync does not sync the options are to wait a bit to let it sync over a wifi connection, its possible to start the sync by logging in directly to accounts.firefox.com to initialize a new sync.

Did this help?