Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why aren't my emails staying on my server?

  • 4 uphendule
  • 4 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu 1rondee

more options

before, even if I opened my emails with Thunderbird, the emails stayed on my server. Now after opening my email with Thunderbird they are no longer on my server. I would like for my email to stay on my server until I delete them.

Thanks,

Ron

before, even if I opened my emails with Thunderbird, the emails stayed on my server. Now after opening my email with Thunderbird they are no longer on my server. I would like for my email to stay on my server until I delete them. Thanks, Ron

All Replies (4)

more options

It would help to know if you have a POP or IMAP account. The answer depends on the account type.

more options

The account is a POP

Thanks,

Ron

more options

From the menu bar select Tools-Account Settings-Server Settings

No menu bar? Press the alt key.

Do you have the box checked to leave the messages on the server?

If you do and they are still being removed you should log into your account at your email providers web mail page and see if there are any message delete options there that are removing them.

more options

Thanks,

Ron