Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Login into Add-Ons not working

  • 2 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Rotozaza

Rotozaza
Rotozaza
more options

I can't create the same account, as it's taken.

But I also cant login in Add-Ons using my support account?

https://addons.mozilla.org/en-US/firefox/users/login

I can't create the same account, as it's taken. But I also cant login in Add-Ons using my support account? https://addons.mozilla.org/en-US/firefox/users/login

Isisombululo esikhethiwe

Yes they are separate accounts. You may have to recover the password of the addon account.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

guigs
guigs
more options

Isisombululo Esikhethiwe

Yes they are separate accounts. You may have to recover the password of the addon account.

Rotozaza
Rotozaza Umnikazi wombuzo
more options

Thank you. I realized that after changing email of support.

In the meantime I was able to login Add-Ons using an email address containing a +. As I'm used to that many struggle with that, I assumed wrong. Confirmation ended in spam, sorry to bother.