Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I turn javascript and cookies on so I can get into my excite homepage and mail?

  • 4 uphendule
  • 2 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu tropicalmoose

more options

I received the following message from Excite when trying to log-in to my homepage and email:

"Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript."

Specifically where do I go and how do I fix this?

Thanks, Marc

I received the following message from Excite when trying to log-in to my homepage and email: "Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript." Specifically where do I go and how do I fix this? Thanks, Marc

All Replies (4)

more options

Open up Firefox's options and head to the "Privacy" section. In the middle of that section there's a dropdown labelled "Firefox will". Make sure this is set to to "Remember history" to enable cookies.

If this option is already selected, or doing so doesn't solve your problem, let us know and we can dig a little deeper into Firefox's settings.

more options

You can also check if DOM Storage is enabled.

more options

Thanks for your assistance. It came back on its own. ML

more options

Thanks for your assistance. It came back on its own. ML