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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB 31.4 when compsing a message, has introduced a spurious blank line between the address boxes and subject box.

  • 5 uphendule
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  • Igcine ukuphendulwa ngu Tradewind25

Tradewind25
Tradewind25
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When writing a new message I used to see two lines of address boxes followed by the subject line. So, when sending an email to a single recipient, that persons address would remain on screen as I composed the email. As of version 31.4 the initial "Write" window shows a single address line, the subject line, and a blank line between them. The consequence is that, upon entering the recipient's address, it immediately scrolls up and can no longer be seen. This happens regardless of how I enter the address i.e. start to type, select from address book and hit ENTER or TAB, or indeed if I choose an address from the address book sidebar. (See "capture1.png") If I increase the space available for the header data in the "Write" window I still get a blank line between the address lines and the subject line (see "capture2.png"). Furthermore, the next time I go to compose an email I am back with the original version of the "Write" window, as shown in "capture1.png".

When writing a new message I used to see two lines of address boxes followed by the subject line. So, when sending an email to a single recipient, that persons address would remain on screen as I composed the email. As of version 31.4 the initial "Write" window shows a single address line, the subject line, and a blank line between them. The consequence is that, upon entering the recipient's address, it immediately scrolls up and can no longer be seen. This happens regardless of how I enter the address i.e. start to type, select from address book and hit ENTER or TAB, or indeed if I choose an address from the address book sidebar. (See "capture1.png") If I increase the space available for the header data in the "Write" window I still get a blank line between the address lines and the subject line (see "capture2.png"). Furthermore, the next time I go to compose an email I am back with the original version of the "Write" window, as shown in "capture1.png".
Ama-screenshot ananyekiwe

All Replies (5)

Matt
Matt
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  • Top 10 Contributor
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I do not see that, but I do not have a source HTML tab either.

Try holding the shift key while starting to enter safe mode without add-ons and see if it looks the same then.

Tradewind25
Tradewind25 Umnikazi wombuzo
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Thanks for your thoughts, Matt.

Indeed it was an Add-on that was producing this behaviour - "Stationery 0.8.4" (which allows you to use HTML files as templates for mail). Interestingly, when I disable this add-on I too no longer see the HTML tab when composing a message.

For fellow users of the Stationery add-on: My original issue can be resolved by a change to Tools>Stationery Options. Scroll down to the bottom and change the value of "Number of rows in Addressing Widget" to at a value of at least 3. Having done so my original issue disappears and I get the HTML tab back.

Tradewind25
Tradewind25 Umnikazi wombuzo
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...small refinement to the above. For best results I have found choosng values of 2.5 or 3.5 to work best.

Matt
Matt
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  • Top 10 Contributor
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You might want to drop the author an email and let him know. It is not a major thing, but something that would probably require only a minor fix. I have found him helpful, but slow to reply. He is always on holidays when I email him.

Tradewind25
Tradewind25 Umnikazi wombuzo
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He's already aware, Matt. Found it via his response to a recent "bad" review of the add-on.