Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Moved to new LT - installed Thunderbird - uploaded old profile file and profile.ini - New TB install shows File Structure but I can't open to see messages

  • 22 uphendule
  • 4 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Toad-Hall

HoolioG
HoolioG
more options

Just moved LT from a device running on Win Vista (SP2) to new device on Win 8.1 64 Bit Installed latest TB for this new device and saved both the profiles.ini and profiles data folder onto Dorpbox updated the new TB software on new device - loading profile folder and profile ini file

"C:\Users\Martin\AppData\Local\Thunderbird\Profiles" "C:\Users\Martin\AppData\Roaming\Thunderbird\profiles.ini"

This has loaded my old settings and I can now send and recieve emails. My issue is:

In the navihgation pane everything is like in my last LT but If I select any of the folders - it only shows me the configuration page and not the list of messages in the viewing pane. The only way to to view these message is to right click the required folder and open it in a new tab or window. Then I can view the list of messages!

I have read lots online rying to find my specific problem but none relate, please advise?

Thanks HG

My Screen View to help is atached.

Just moved LT from a device running on Win Vista (SP2) to new device on Win 8.1 64 Bit Installed latest TB for this new device and saved both the profiles.ini and profiles data folder onto Dorpbox updated the new TB software on new device - loading profile folder and profile ini file "C:\Users\Martin\AppData\Local\Thunderbird\Profiles" "C:\Users\Martin\AppData\Roaming\Thunderbird\profiles.ini" This has loaded my old settings and I can now send and recieve emails. My issue is: In the navihgation pane everything is like in my last LT but If I select any of the folders - it only shows me the configuration page and not the list of messages in the viewing pane. The only way to to view these message is to right click the required folder and open it in a new tab or window. Then I can view the list of messages! I have read lots online rying to find my specific problem but none relate, please advise? Thanks HG My Screen View to help is atached.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Success !!!! - the uninstall - reinsatll did the trick - all as it was on my old LT!!!

Thanks for the help TH, you have a great rest of your day Cheers HG

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

HoolioG
HoolioG Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Success !!!! - the uninstall - reinsatll did the trick - all as it was on my old LT!!!

Thanks for the help TH, you have a great rest of your day Cheers HG

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Good to hear you are all up and running.

  1. 1
  2. 2