Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

have icon for download helper with video up I click it, dosnt download or convert a number shows next to icon and its listed in the dowmload queue

  • 2 uphendule
  • 4 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu sterlingkev26

more options

I was able to down load 26 videos then it stopped. I have checked the preferences, the version is 4.9.24, I can see the video is listed next to the icon, when I drag the mouse over it.

I have the download helper icon, when the video is running. I click next to the icon and pick the set i want, On quick download I see it down load, but not to dwhelper. dosnt download or convert a number shows next to icon and its listed in the dowmload queue

I was able to down load 26 videos then it stopped. I have checked the preferences, the version is 4.9.24, I can see the video is listed next to the icon, when I drag the mouse over it. I have the download helper icon, when the video is running. I click next to the icon and pick the set i want, On quick download I see it down load, but not to dwhelper. dosnt download or convert a number shows next to icon and its listed in the dowmload queue

Isisombululo esikhethiwe

There is a problem with DownloadHelper in Firefox 36. They are working on a new version, which you can download and help test from this discussion page:

https://groups.google.com/forum/#!forum/video-downloadhelper-5

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 5

All Replies (2)

more options

Isisombululo Esikhethiwe

There is a problem with DownloadHelper in Firefox 36. They are working on a new version, which you can download and help test from this discussion page:

https://groups.google.com/forum/#!forum/video-downloadhelper-5

more options

your the best! thanks many great wishes!