Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

have set up sync correctly, logs confirm sync is taking place, but nothing changes in my browsers. they are not updating to match eachother.

  • 3 uphendule
  • 3 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu sminenow

sminenow
sminenow
more options

have set up on 3 computers: 2 macs and 1 pc. was working perfectly before updating to new firefox. have updated all 3 browsers and linked to new sync account. now... nothing. the logs confirm a sync has happened - but nothing actually syncs. very frustrating!

have set up on 3 computers: 2 macs and 1 pc. was working perfectly before updating to new firefox. have updated all 3 browsers and linked to new sync account. now... nothing. the logs confirm a sync has happened - but nothing actually syncs. very frustrating!

All Replies (3)

guigs
guigs
more options

HI sminenow, Thank you for your question. I understand that a new sync account was set up and there are no signs of merging data on the three computers.

  • First try to disconnect the account and log in each computer a fresh.
  • Click Tools > Sync Now on each of the computers
  • Make sure that each device is signed up on the newer version of sync by visiting accounts.firefox.com

See also: Firefox Sync troubleshooting and tips

Did this help?

sminenow
sminenow Umnikazi wombuzo
more options

hi - sorry but this doesn't work. i set up the new sync properly on all 3 computers, and i also changed a setting in about: so i can view the sync log, which says each time that i've successfully synced my data. BUT - nothing seems to actually sync, in spite of the log record. if i add or remove a bookmark, it doesn't show up on the other computers. and my persona also doesn't sync, like it used to.

sminenow
sminenow Umnikazi wombuzo
more options

also - went to accounts.firefox.com and it only gave me 3 options: change password, delete account, sign out. nothing about seeing which devices are registered or anything?