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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Pictures & hyperlinks in my embedded (Copy & Paste) 'signature' no longer appear when composing email?

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  • Igcine ukuphendulwa ngu Matt

ANZAC
ANZAC
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If I compose a new email, or reply to or forward a new email, I can't copy and paste my email signature into the message, as I have always done? The text goes in OK but the small jpeg pictures and their web hyperlinks are not included?

My signature is copied and pasted from a MS word doc (MS Office 365) or PDF. I do it this way because the optional insert signature has never worked OK for me?

I can however find an old email with the signature already included, in the sent folder, and forward it on with no issues? IE find an old email with the signature already included, then delete everything (subject, to, cc, bcc, email body, attachments etc) apart from the copy & pasted signature and use it like a template to compose a new email... a pain in the proverbial; also this does not work for replies and forwards...

Am using Thunderbird 31.6.0

Solutions from searching the forum that have not helped: Display attachments inline is ticked. Message body as original HTML. Work offline is not ticked.

Norton 360 is the virus/firewall I use but I assume that this is not part of the issue, as I can resend an old copy with the signature already included?

If I compose a new email, or reply to or forward a new email, I can't copy and paste my email signature into the message, as I have always done? The text goes in OK but the small jpeg pictures and their web hyperlinks are not included? My signature is copied and pasted from a MS word doc (MS Office 365) or PDF. I do it this way because the optional insert signature has never worked OK for me? I can however find an old email with the signature already included, in the sent folder, and forward it on with no issues? IE find an old email with the signature already included, then delete everything (subject, to, cc, bcc, email body, attachments etc) apart from the copy & pasted signature and use it like a template to compose a new email... a pain in the proverbial; also this does not work for replies and forwards... Am using Thunderbird 31.6.0 Solutions from searching the forum that have not helped: Display attachments inline is ticked. Message body as original HTML. Work offline is not ticked. Norton 360 is the virus/firewall I use but I assume that this is not part of the issue, as I can resend an old copy with the signature already included?

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Don't use Microsoft Word is the short and only accurate answer that will work consistently. If you want problems with your mail (random truncation, images vanishing fonts going wild, false anti virus positives etc) by all means use Word as a source for pasting into mail.

If you want a signature, use one. See the instructions here https://support.mozilla.org/en-US/kb/Signatures

If you want more than one use the add-on. https://addons.mozilla.org/en-US/thunderbird/addon/signature-switch/