Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I retrieve an email?

incagirl
incagirl
more options

Received an email. Saw a blank space and put cursor on it and pressed Delete, once. (Brain thought I was in Forward.) Email disappeared. Found in Trash. Highlighted the email and dragged it to Inbox and released. Did not appear in Inbox. Is not still in Trash. Went to Sent. Highlighted an email I had sent to same person and dragged it to Inbox. It too has disappeared. Where are they?

Received an email. Saw a blank space and put cursor on it and pressed Delete, once. (Brain thought I was in Forward.) Email disappeared. Found in Trash. Highlighted the email and dragged it to Inbox and released. Did not appear in Inbox. Is not still in Trash. Went to Sent. Highlighted an email I had sent to same person and dragged it to Inbox. It too has disappeared. Where are they?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

incagirl
incagirl Umnikazi wombuzo
more options

So sorry! I could have sworn I applied my query to Mozilla Thunderbird. Would you please move it? Many Thanks.

the-edmeister
the-edmeister
  • Moderator
more options

moved to the Thunderbird questions queue