Right click to open new tab new window does not work even in safe mode
Right click to open in new tab or new window does not work in Firefox.
Firefox 38.0.5 Windows 8
Steps already taken:
- affects all websites and all links
- It works fine in Chrome - only Firefox is affected.
- Manually diaabled all extensions and addons, problem persists
- tried Safe Mode - problem persists
- ran Malware checks, problem persists
- disable Firewall and virus scanning, no help there
- deleted user.js file from profile folder
- Created new Firefox profile, no help there
Also have rebooted many times, after most steps above -
Please advise next steps to troubleshoot - thank you.
Isisombululo esikhethiwe
Hello mdr02125, you already done almost everything :-)
Try a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from this page(full installer) and save the setup file to your computer.
- After the download finishes, close all Firefox windows (or open the Firefox menu
and click the close button 
).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
Please report back to say if this helped you!
Thank you.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3All Replies (2)
Isisombululo Esikhethiwe
Hello mdr02125, you already done almost everything :-)
Try a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from this page(full installer) and save the setup file to your computer.
- After the download finishes, close all Firefox windows (or open the Firefox menu and click the close button ).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
Please report back to say if this helped you!
Thank you.
Thank you! That seems to have solved it. (Fingers crossed for more than a day.)
I would have thought the refresh / new profile would have done it but oh well.