Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

v.38 has pst import problem again. v.37 ok so can import then upgrade.

  • 4 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

Just for a "heads-up" guys. Recently installed Thunderbird on mine and friend's laptops with no issues. Been trying to get it working also on my desktop for the last few days and it crashes repeatedly on import. Tried all sorts of tricks like putting the pst file on a USB stick and uninstalling/reinstalling Thunderbirds and Outlook. Finally found earlier problem reports down to specific Thunderbird versions. The laptops have v.37 but the desktop has v.38. An earlier fix was to install v.24 and then upgrade. Just tried this and it worked a treat. v.24 imported all my outlook stuff and then simply upgraded to v.38. Incidentally, all 3 machines are running Windows 7 and Outlook Express. Best Regards, Phil

Just for a "heads-up" guys. Recently installed Thunderbird on mine and friend's laptops with no issues. Been trying to get it working also on my desktop for the last few days and it crashes repeatedly on import. Tried all sorts of tricks like putting the pst file on a USB stick and uninstalling/reinstalling Thunderbirds and Outlook. Finally found earlier problem reports down to specific Thunderbird versions. The laptops have v.37 but the desktop has v.38. An earlier fix was to install v.24 and then upgrade. Just tried this and it worked a treat. v.24 imported all my outlook stuff and then simply upgraded to v.38. Incidentally, all 3 machines are running Windows 7 and Outlook Express. Best Regards, Phil

Isisombululo esikhethiwe

Thanks for the heads up.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

Isisombululo Esikhethiwe

Thanks for the heads up.

more options

Followup question - do you mean the import worked on version 37 beta?

more options

Sorry Wayne, I'm not sure. I know I did accept an update on version 37 sometime after doing the imports. Regards, Phil

more options

If you are not on the beta channel then what you are thinking of is 31.7.0