Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I clear the cache on Samsung Galaxy Note 10.1 using Android?

  • 1 baphendule
  • 1 inale nkinga
  • 26 views
  • Igcine ukuphendulwa ngu christ1

more options

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

All Replies (1)

more options

Menu button - Settings - Clear private data Check 'Cache' and whatever else you want to clear. Press 'CLEAR DATA'.