Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

my acer aspire V nitro will not download firefox 39, it hangs at 46.6m and says that the file cannot be varified

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu James

more options

I uninstalled the older version of fire fox and tried the download 39.0 off the firefox sight. Now the download cycles at about 50% then goes back 0% and starts over again. I stopped this cycle at 4 times thru. The computer is running windows 8.1 and internet explorer seems to work fine. I have other computers running firefox with no prlblems updating.

I uninstalled the older version of fire fox and tried the download 39.0 off the firefox sight. Now the download cycles at about 50% then goes back 0% and starts over again. I stopped this cycle at 4 times thru. The computer is running windows 8.1 and internet explorer seems to work fine. I have other computers running firefox with no prlblems updating.

Isisombululo esikhethiwe

You appear to be posting using Firefox 39 on a Windows 8.1 machine.

I assume that is a different machine, so use that to download the Windows installer of Firefox 39 then transfer the file using a memory stick or some other method.

Obtain Firefox from an official site use getfirefox.com or mozilla.org

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

You appear to be posting using Firefox 39 on a Windows 8.1 machine.

I assume that is a different machine, so use that to download the Windows installer of Firefox 39 then transfer the file using a memory stick or some other method.

Obtain Firefox from an official site use getfirefox.com or mozilla.org

more options

Worked just fine. Thank You for your help.

George-S

more options

Were you using a small stub installer from www.mozilla.org

The full offline installer for Windows can be found at www.mozilla.org/firefox/all as it is the Systems & Languages link below green download button.