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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 3 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu VictorF1

VictorF1
VictorF1
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Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Isisombululo esikhethiwe

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Isisombululo Esikhethiwe

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

VictorF1
VictorF1 Umnikazi wombuzo
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VictorF1 said

Firefox has consistently crashed on closing for more than two weeks. I went through all of the trouble shooting steps and it continues to happen (including refreshing, "safe mode", checking add ons, etc.) Please help. Here are the last group of crash reports: bp-dffd6541-51b4-4e99-bbcb-8fd4a2150823 8/23/2015 6:32 PM bp-09923bb0-6bf9-4f0f-a6fa-f23172150823 8/23/2015 6:32 PM bp-5a2b8534-5ad0-4bdf-b3e9-039392150823 8/23/2015 11:54 AM bp-18c4ac12-a650-4270-a253-a15012150823 8/23/2015 10:13 AM bp-4016b3c1-aa4f-4234-8bad-805722150822 8/22/2015 8:08 AM bp-f3997ec5-f94f-404d-8fd9-0ca042150822 8/22/2015 8:06 AM bp-45b499a0-4e50-46a2-befc-14b542150822

Thank you, Cor-el. Disabling hardware acceleration solved this. My NVIDIA driver was up to date though. Thank you for your help! I am grateful.