Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 11 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Tonnes

more options

After updating to Firefox 40 from 39, the browser goes into a continuous loop of crashing. Unable to open it even in safe mode. This is the case for all of the systems in our environment. The latest update 40.0.3 does not fix the problem.

Crash ID: bp-b7dd3f10-43f3-4de4-b563-e08b12150831

Thank you,

Joseph

After updating to Firefox 40 from 39, the browser goes into a continuous loop of crashing. Unable to open it even in safe mode. This is the case for all of the systems in our environment. The latest update 40.0.3 does not fix the problem. Crash ID: bp-b7dd3f10-43f3-4de4-b563-e08b12150831 Thank you, Joseph

Isisombululo esikhethiwe

Could this be related to Websense Endpoint, as the bug listed in the crash report indicates? Also see question 1077237.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Could this be related to Websense Endpoint, as the bug listed in the crash report indicates? Also see question 1077237.

Okulungisiwe ngu Tonnes