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Installed Firefox on fire 2015 - icon opens then closes immediately

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  • Igcine ukuphendulwa ngu BobiJo

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using apk from FTP I was able to install Firefox on my fire 2015 tablet. I got the icon, and I can open it but then it closes right away - what did I do wrong? How can I get it to install properly? When I look for help online, I keep seeing that I should use Google play - I do not have access to it.

using apk from FTP I was able to install Firefox on my fire 2015 tablet. I got the icon, and I can open it but then it closes right away - what did I do wrong? How can I get it to install properly? When I look for help online, I keep seeing that I should use Google play - I do not have access to it.

Isisombululo esikhethiwe

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices.

The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Hi

I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file;

1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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Isisombululo Esikhethiwe

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices.

The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

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BobiJo said

using apk from FTP I was able to install Firefox on my fire 2015 tablet. I got the icon, and I can open it but then it closes right away - what did I do wrong? How can I get it to install properly? When I look for help online, I keep seeing that I should use Google play - I do not have access to it.

Seburo said

Hi I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file; 1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option. I hope this helps, but if not, please come back here and we can look into a different solution for you.

This option is not on the Fire 2015 5th generationSeburo said

Hi I have looked into this and have seen that you may need to make a change to the settings on your Kindle Fire before you open the file; 1. Go to the Settings screen on the Kindle Fire 2. Select the “Device” option. 3. Select “On” for the “Allow Installation of Applications” option. I hope this helps, but if not, please come back here and we can look into a different solution for you.

This option is not on the Fire 2015 5th gen - I did do that on my older Fire and was able to install there. The answer here from kbrosnan gave a link to the correct Aurora version of FireFox for this Fire unit.kbrosnan said

Make sure you downloaded the correct version for your tablet. We produce 3 builds of Firefox for Android one for old Gingerbread devices one for Intel x86 devices and one for modern Android devices. The build for your device will be in a folder ending in -api-11. For example this is our Aurora build of Firefox for Android. https://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-aurora-android-api-11/fennec-44.0a2.multi.android-arm.apk

YES - This version worked very well - Thank you so much.