Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why am I reseaving this message every time, when a start Firefox :"[ ABS ][ Error ] undefined:72 - Component returned failure code: 0x800040" and how to fix it?

  • 2 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Sia

more options

I've been receiving this message since i need to format my notebook and i installed the latest version of Firefox. Prior i've been using the previous version of Firefox without any issues. My machine is 32 bit, with Win 7, I also have installed Avast, if it is somehow important. If you need additional information please let me know. Thank you in advance for your help!

I've been receiving this message since i need to format my notebook and i installed the latest version of Firefox. Prior i've been using the previous version of Firefox without any issues. My machine is 32 bit, with Win 7, I also have installed Avast, if it is somehow important. If you need additional information please let me know. Thank you in advance for your help!

Isisombululo esikhethiwe

hi, this is an error caused by one of the addons you have installed (avira browserschutz). in case you don't need it, you can deactivate or uninstall it: Disable or remove Add-ons

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

hi, this is an error caused by one of the addons you have installed (avira browserschutz). in case you don't need it, you can deactivate or uninstall it: Disable or remove Add-ons

more options

Hi Philipp,

Thanks for your promp reply, now I don't get the message!

Have a great day!