Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox icons will not open a working browser

  • 4 uphendule
  • 0 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu snilles

more options

starting this week, I can no longer pin firefox to my task bar as that icon will not open a working browser. I have downloaded firefox at least twice in the past week to get a working icon on my desktop and even the new icon may not open a working browers. By working I mean it will not connect to my home page it just keeps saying it is connecting and never dose

any suggestions?

starting this week, I can no longer pin firefox to my task bar as that icon will not open a working browser. I have downloaded firefox at least twice in the past week to get a working icon on my desktop and even the new icon may not open a working browers. By working I mean it will not connect to my home page it just keeps saying it is connecting and never dose any suggestions?

All Replies (4)

more options

What are you using as your startup / homepage?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

A very quick thing you could try. Disable your Best Buy pc app Detector Plug-in and see if that helps.

more options

hi snilles, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

more options

thanks for all the advice, I am currently running 44.0.2 version, I do not believe I have the best buy pc -