Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does the "Mozilla stands up for online privacy." notice keep appearing, even after one has signed up?

more options

Recently it seems that every time I start the Mozilla Firefox browser the sign up screen for "Mozilla stands up for online privacy" appears. I've already signed up for the information. So why does this screen keeps appearing on my FireFox home page - that is the plain every day standard Mozilla Firefox Start Page.

On this computer, Firefox has been set to regularly clear recent history, clear the trash, clear recently used windows/sites, and to clear the trash - all automatically when I close the web browser software.

Recently it seems that every time I start the Mozilla Firefox browser the sign up screen for "Mozilla stands up for online privacy" appears. I've already signed up for the information. So why does this screen keeps appearing on my FireFox home page - that is the plain every day standard Mozilla Firefox Start Page. On this computer, Firefox has been set to regularly clear recent history, clear the trash, clear recently used windows/sites, and to clear the trash - all automatically when I close the web browser software.

All Replies (2)

more options

If you mean the about:home display, it's an info ad. It will change now and then.

more options

That is a promotion - will be gone when it runs its course. Usually within a week or two. Mozilla has no way to not send that promo to users who have already signed up; "tracking" of users who have already signed up would violate the very "online privacy" premise that promo is all about.