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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I lost everything I saved in my firefox, why?

  • 1 baphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

Stelios
Stelios
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It crashed and I restarted my pc! When I entered in firefox, all my bookmarks, tabs, etc, vanished! Why?

It crashed and I restarted my pc! When I entered in firefox, all my bookmarks, tabs, etc, vanished! Why?

All Replies (1)

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles