Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to download emails although they are showing in the list.

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Kaplat

more options

I am unable to download any emails in the folder Luther-Dann although they are showing in the list. See attached screenshot.

I get an error message from Thunderbird but I can't read it as the full message is not showing and it disappears. Screenshot attached.

It is very important that I am able to access these emails relating to client bookings.

Thanks Karen

I am unable to download any emails in the folder Luther-Dann although they are showing in the list. See attached screenshot. I get an error message from Thunderbird but I can't read it as the full message is not showing and it disappears. Screenshot attached. It is very important that I am able to access these emails relating to client bookings. Thanks Karen
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

What is the account type - POP or IMAP?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

What is the account type - POP or IMAP?

more options

IMAP, but I have solved the problem thanks christ1 - when in doubt turn off and start again :-)