cannot connect to gmail or outlook
I am trying to connect thunderbird to either Gmail or Outlook accounts. When I attempt to do so I receive an error "Configuration could not be verified - is the user name or password wrong?"
With gmail I have - turned off 2 step authentication - enabled pop3 + imap - enabled less secure apps
However, both pop3 and imap settings return the same error.
With the outlook.com account I have not performed any additional "security" actions, when I attempt to connect I receive the same error.
Please can you advise what I can do to get either of these connections working?
Isisombululo esikhethiwe
I managed to find the cause of the problem. My ISP was blocking the appropriate ports to allow connection.
It would be really helpful if the error messages available were a little more robust than username / password incorrect as it was not even obtaining a connection with the server let alone attempting to submit authentication details.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (2)
The usual cause in anti virus programs tring to scan the mail on the account configuration wizard. Turn off the mail scanning component before trying to add a new account.
Isisombululo Esikhethiwe
I managed to find the cause of the problem. My ISP was blocking the appropriate ports to allow connection.
It would be really helpful if the error messages available were a little more robust than username / password incorrect as it was not even obtaining a connection with the server let alone attempting to submit authentication details.