Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Help help help! High Contrast Theme

more options

Please help, like why can i not email firefox support or anything.. >.<

Problem : Even with "Never" or Always or only in high contrast under colors, the webpage keeps my windows high contrast theme and has caused me to switch to chrome...i hate chrome :(, seriously, so annoyed. I want the browser to load the pages normally chrome does this with no issues while using a high contrast theme in windows 10 64bit. But i hate chrome, Firefox goes all crazy, and i have seen this on other forums as old as 2013.... Cmon guys this is legit, i do not want to switch to chrome. This screen shot is the closest i could get it, and thats using the "Never" setting in colors. Chrome, the web page looks normal, Mozilla it looks Bad, .... please help...and please tell me why they have such a crappy support webpage, its not hard to make a good forum page without a million links throwing other forums in your face, or having good customer support....really makes me think badly of firefox for the first time in forever.

Please help, like why can i not email firefox support or anything.. >.< Problem : Even with "Never" or Always or only in high contrast under colors, the webpage keeps my windows high contrast theme and has caused me to switch to chrome...i hate chrome :(, seriously, so annoyed. I want the browser to load the pages normally chrome does this with no issues while using a high contrast theme in windows 10 64bit. But i hate chrome, Firefox goes all crazy, and i have seen this on other forums as old as 2013.... Cmon guys this is legit, i do not want to switch to chrome. This screen shot is the closest i could get it, and thats using the "Never" setting in colors. Chrome, the web page looks normal, Mozilla it looks Bad, .... please help...and please tell me why they have such a crappy support webpage, its not hard to make a good forum page without a million links throwing other forums in your face, or having good customer support....really makes me think badly of firefox for the first time in forever.
Ama-screenshot ananyekiwe

All Replies (12)

more options

What are the default color setting in Firefox?

Did you change these as well to a dark background or is the default background color still white?

That web page doesn't specify a background color (I see transparent in the Inspector), so you would see the default background color. I don't know if you can override an inverted High Contrast theme with settings in "Options/Preferences > Content".

Does an extension like NoSquint work?

more options

This is the official Firefox support.

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

more options

Heres what i know, Chrome Works for that page. Not sure why it does and firefox does not, im not looking to details on why it doesnt and then oh well to bad so sad, id like a solution, and no the no squints addon is not something i want to use, i briefly looked at the description and have no desire setting up 100s of webpages fonts and colors, like i said i just want them as they are supposed to be. The way they look in chrome while i still have my high contrast theme, here is a link to a old thread in reedit, https://www.reddit.com/r/firefox/comments/2pdlj1/how_do_i_disable_accessibility_integration_with/ there look at that also, sooo it looks like im SOL, and stuck with chrome....Lame...super duper lame...

more options

I changed nothing in chrome, that is how the webpage is supose to look. And using a high contrast theme in windows 10, it looks like that in firefox, with the Option NEVER selected, the other options make it worse and the highcontrast theme takes over, i was hoping there was advanced settings for firefox that you would know how to change to basically ignore the theme of windows and operate i dunno default i guess. or if it were not a high contrast theme, i never changed any settings, only touched the never,always and only in high contrast buttons. Plagggueddd :( plagggueeed with chrome, i feel gross using it :(. Help Help Help :( :( :(. And i can say that this is one of the bad forum support pages, IMO.

more options

NoSquint has a global setting for all web pages, but can also have separate settings for those pages that don't go well with the global setting.

more options

nosquint is not the solution, im still stuck using chrome :(

more options

no more help :(?

more options

When you use a High Contrast theme with a black background, Firefox does not use the standard black-on-white color scheme for default colors -- used when a site has failed to specify its preference -- instead, it uses white-on-black. Correction: depending on which high contrast theme, the text color may be yellow or something else instead of white.

In order to override this without ruining sites that DO have default colors, you can apply custom style rules to individual sites. For example:

@namespace url(http://www.w3.org/1999/xhtml);
@-moz-document domain("kijiji.ca") {
  html, body {
    color: #000000 !important;
    background-color: #f8f8f8 !important;
  }
}

That yields black on slightly-grayer-than-blinding white.

Custom style rules can be applied to pages in Firefox using either:

(1) A userContent.css file (2) The Stylish extension

Are you interested in giving either of those a try?

Note: I tested in Windows 7, not Windows 10. I didn't test to see whether NoSquint allows this more easily.

Note: Since custom style rules are injected into pages on the site, in order for them to work, you need to set override to "Never" in Color options.

Okulungisiwe ngu jscher2000 - Support Volunteer

more options

well what about using "never" because it gives me that black crap with to dark of writing, vs chrome that works fine... i mean id rather not have to go through so much to be able to have the site the way it is intended. how would i test your method, step by step?, and is that something im going to have to do for each page i come across that looks stupid?

Chrome, i hate, but it works without any of this addon nonsense or to much trouble, same site, as shown in pic.

Firefox i love, but it does not work and that makes me sad :(. Just seems to me like someone cheaped out on the "Never" option or something.

more options

The "Never" option does what you want in most cases, except when sites do not specify the default text and background colors. In that case, Firefox uses the colors from the high contrast theme.

The method I suggested does require site-specific rules. I understand you are not very inclined toward that, but if there are just a handful of problem sites, it might be worth a try. I could post the steps later.

more options

also, i tried playing with the "Only with high contrast" and "always" to see if i could find something that worked, the images wont even load, like the google logo or that kijihi pages images... seriously annoying >.< this needs to be fixed, not worked around. dont bother with the steps later, thanks for your efforts guys, i found the breaking flaw with firefox the support system and the colors and such for high contrast themes. Super lame, guess i will try another browser :(

more options

Here in support we work with the Firefox we have today. If you want to suggest that a future version of Firefox allow your sections in the Colors dialog to override the default colors in the high contrast theme, you can submit your suggestion on the following page (click the sad face):

https://input.mozilla.org/feedback/firefox

Okulungisiwe ngu jscher2000 - Support Volunteer