Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Using templates with new and reply messages

  • 3 uphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Matt

more options

The instructions in the template assignment window indicate that the code, < div id="quoteDIV"> </div > should be included to allow the inclusion of text from a message when using the Reply and forward option.

However, for new and reply-to messages, this code appears as the first line of new text in the message body section when the compose window opens. Why is this happening?

The instructions in the template assignment window indicate that the code, < div id="quoteDIV">&nbsp;</div > should be included to allow the inclusion of text from a message when using the Reply and forward option. However, for new and reply-to messages, this code appears as the first line of new text in the message body section when the compose window opens. Why is this happening?

Okulungisiwe ngu Matt

Isisombululo esikhethiwe

Are we talking about an add-ons here?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

Are we talking about an add-ons here?

more options

Upon seeing the original question I posted, the 'Code' I was referencing did not display.

 

I am using the External Template Loader Add-On (0.4.4).

more options

Really I think you would have to ask Paolo that one. But reading his instructions it looks to me like that code must be entered in the source of the template, not as body text. I assume you have something with the option od viewing and editing the source