Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Inbox Full? Emptied trash and compacted, but what when I can't do that?

  • 3 uphendule
  • 8 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

Message says I can't download messages because my inbox is full and I must delete messages and compact. First tried moving a few thousand messages to various folders with no apparent impact. Same message. So I deleted about 2,000 messages from my trash and then compacted. And I was then able to download the messages from my inbox. But what do I do in a year or so when I have already emptied the trash and compacted, and still have a full inbox? Or better, what can I do now to prevent such a situation from occurring?

All Replies (3)

more options

This is a support forum for Mozilla Firefox. You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Or are you talking about Thunderbird?

more options

You are correct. I put this on the wrong forum.It belongs in the Thunderbird Forum.

more options

moved to the Thunderbird queue