Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Passowrd sync from mobile to desktop not working

  • 4 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Alex

more options

I am using Firefox v47.0 on Ubuntu 16.04.

I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly.

I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :(

Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

I am using Firefox v47.0 on Ubuntu 16.04. I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly. I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :( Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

All Replies (4)

more options

Sync should work with a Master Password as long as all Sync connected devices are using the same Master Password. Won't work with devices that don't use a Master Password and another "with" or with a different Master Password.

And you need to be careful when disabling the Master Password, at least on "desktop" devices, I believe all the Passwords might get deleted if that is done, or so I have read about stopping use of the Master Password; don't use a "mobile" device and don't know if that holds true there.

more options

Thank you for the quick response :)

Both devices (android mobile and desktop) are using same master password.

Still they are not syncing!

Mobile has passwords, desktop is not able to sync from mobile.

more options

I am going to move this thread over to the Firefox for Android queue. Maybe someone on that side of this fora would know more about this issue.

more options

I have a similar problem on Windows. Android and desktop use the same master password Bookmarks sync fine, passwords do not.

Okulungisiwe ngu Alex