Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 4 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cas13

cas13
cas13
more options

Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

All Replies (4)

cas13
cas13 Umnikazi wombuzo
more options

This happened immediately after updating to version 48.

cas13
cas13 Umnikazi wombuzo
more options

Crash ID: bp-555841db-7c99-42e5-bde5-a47ea2160813

Scribe
Scribe
more options

Hi, it looks as if this may be caused by Websense Endpoint, so if you have it on your system or within your organization, perhaps you could if possible try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

cas13
cas13 Umnikazi wombuzo
more options

Thanks, I am trying to get it updated now.