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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I ensure that Thunderbird creates a default profile when it loads?

  • 2 uphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu MartinLeigh

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I have bought a new laptop, which I suspect might be faulty. I loaded Thunderbird, but made a mess of transferring data to the profile and in the process lost the profile. I have since found how to do it well and have done it on Firefox. I thought that if I uninstalled TB and then re-installed it, it would automatically produce a default profile. But it just says that it can't find a profile, and refuses to load, which means I can't use the Profile Manager to make one. Is there some way to persuade TB to produce a profile, or have I just got a dodgy laptop?

I have bought a new laptop, which I suspect might be faulty. I loaded Thunderbird, but made a mess of transferring data to the profile and in the process lost the profile. I have since found how to do it well and have done it on Firefox. I thought that if I uninstalled TB and then re-installed it, it would automatically produce a default profile. But it just says that it can't find a profile, and refuses to load, which means I can't use the Profile Manager to make one. Is there some way to persuade TB to produce a profile, or have I just got a dodgy laptop?

Isisombululo esikhethiwe

I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.

The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.

I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.

You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

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Isisombululo Esikhethiwe

I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.

The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.

I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.

You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.

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Many thanks! I had removed the default profile, but not the folder. Your last sentence solved the problem. I thought there might be a simple answer somewhere. Thanks again for your time and help. Martin