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Outlook web app wont print pdf preview in firefox

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Happy112

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Screen splits in OWA with pdf file on one side and the email on the other side. There's a printer icon listed at the top of the interface, but won't print and downloads instead. Firefox is latest build of 49, as it was updated yesterday.

Printing works when opening the downloaded pdf file, but most users just want to print from the preview cause it's easier!

How can we work around this, as the printer icon should not be shown if it will only download and not print. Control-P does the same thing.

Screen splits in OWA with pdf file on one side and the email on the other side. There's a printer icon listed at the top of the interface, but won't print and downloads instead. Firefox is latest build of 49, as it was updated yesterday. Printing works when opening the downloaded pdf file, but most users just want to print from the preview cause it's easier! How can we work around this, as the printer icon should not be shown if it will only download and not print. Control-P does the same thing.

All Replies (1)

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Hi  !
Would you take a look at the article  'Fix printing problems in Firefox':
      http://mzl.la/1BAQqop