Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Google search gives Bing results, how did I stop this?

  • 13 uphendule
  • 29 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Happy112

more options

Firefox is set as my default browser and google is set as my home page on my Windows 7 laptop. When I do a search, in the google box, the results come up as Bing results. I have reinstalled Firefox, I have unticked Bing as an alternative search engine and I have removed Bing from the search engine list. Any suggestions

Firefox is set as my default browser and google is set as my home page on my Windows 7 laptop. When I do a search, in the google box, the results come up as Bing results. I have reinstalled Firefox, I have unticked Bing as an alternative search engine and I have removed Bing from the search engine list. Any suggestions

All Replies (13)

more options

Hello   again   !
So you're back with the same problem you had a few days ago and we thought the problem was solved   ..........
You did everything you were supposed to do   (including   unchecking   Bing);   and you got the   SearchReset-add-on,   which worked,   (or so we thought).
That leaves me with only one thing that you may have overlooked:
After you unchecked   Bing,   did you click on   'Restore Default Search Engine' (below the list of search engines,   on the left)   ?

more options

No but I can try it.

more options

KeithElmer said

No but I can try it.

Will you do that now   (please)   ?

more options

Hi changes my homepage to mozilla, restored my deleted search engines including Bing. I unchecked Bing and searched again still Bing results

more options

'Thought you were going to click on:
'Restore Default Search Engine'   ..........   (???)

more options

It looks like we're back at square one   .......
Maybe it's a good idea for you to go back to the question you posted a few days ago:     /questions/1141917     and follow the advice that was given you there. Then report back here,   and when things aren't clear to you:   please ask   !

more options

OK so I have added Bing back into the list of one click search engines. I can't see how this would affect anything, but I have done it. I did restore the default search engine! I just decided to remove Bing from the list of one click search engines that reappear when you restore the default search engine. Restoring default search engine leaves google as the default search engine. When I search using the mozilla homepage it still gives me Bing results as it still does when I search using google.

more options

In case it helps, if I use IE then a google search gives google results

Okulungisiwe ngu KeithElmer

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Bing Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

more options

KeithElmer said

OK so I have added Bing back into the list of one click search engines. I can't see how this would affect anything, but I have done it.

Why did you do that   ?

I did restore the default search engine!

'Thought you had   Google   set as your default search engine to begin with   ?

When I search using the mozilla homepage it still gives me Bing results as it still does when I search using google.

Which home page you use is irrelevant.
When you have   Google   set as your default search engine and removed   Bing,   you should   not   get   Bing search results   .........

I can't think of any other advice than I have given you a few days ago,   so I'm going to call for help   (sorry).

more options

To Fred Nothing about bing in extensions, sadly

more options

Is this an accurate description of the problem:

You open this page:

https://www.google.com/

You type into Google's search box in the page and submit your search.

Your results appear on Bing (this is in the address bar)

http://www.bing.com/

instead of

https://www.google.com/

Okulungisiwe ngu jscher2000 - Support Volunteer

more options

Hi again, As we're not getting anywhere and you really need to get this problem solved:
Is there maybe a relative,   a friend or a neighbour who could look over your shoulder and show you how to do it   ? (and let him/her take a look at the advice that was given to you three days ago)
By the way:   when I asked you earlier: 'After you unchecked Bing,   did you click on &nbsp 'Restore Default Search Engine', you replied: 'No, but I can try ' And then you went and did something completely different   ........  (??)
Again:   good luck and keep us posted   !