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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does Firefox sometimes crash when using Grammarly?

  • 3 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu FredMcD

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Occasionally when making a correction to a typo that Grammarly identifies, it causes a crash. I do report the problem.

Occasionally when making a correction to a typo that Grammarly identifies, it causes a crash. I do report the problem.

All Replies (3)

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Do you have other sites open at the time?

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Sometimes other sites are open, usually only gmail

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29