Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Emails sent returns a warning large size 33.9 MB attachement, even if there is no attachment.

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu user1121639

DDrake
DDrake
more options

When sending an email sporadically a warning message will appear about a large message, even if nothing is attached. Any advisement on what could be causing this problem?

Thanks! Dan

When sending an email sporadically a warning message will appear about a large message, even if nothing is attached. Any advisement on what could be causing this problem? Thanks! Dan

All Replies (1)

user1121639
user1121639
more options

First thing to do is some cleanup in case Thunderbird is confused.

My standard cleanup instructions for Thunderbird:

1. Go through your Junk/Spam folder. Check to make sure no good e-mails are there, then empty the folder.

2. Thunderbird Menu: File: Empty Trash

3. Thunderbird Menu: File: Compact Folders

Do this for each "account" in Thunderbird, including Local Folders.

Quit Thunderbird, then start it again.

If it has been awhile, reboot the computer!

Okulungisiwe ngu user1121639