Why won't Firefox install on Acer Iconia One 10" with Android 6?
Okay, so I tried asking this over at Acer forum, but their support punted and told me to instead come ask you guys...
Basically, two things happen:
1) Upon installing Firefox on the B3-A30, one tries to 'open' it, and it immediately drops into the crash reporter. You report the crash, it tries to restart and immediately drops into the crash reporter, ad infinitum. Never actually opens/runs. Granted many apps seem to not run immediately on the Acer Iconia One, requiring the machine be rebooted before "working." 2) Upon rebooting the tablet, the Firefox icon is nowhere to be found in the apps list, and going to Google Play does not show it as installed. There is no "Uninstall" or "Open" option, only "install," which makes me think the app was not properly installed to begin with, or else it, for some reason self-uninstalls.
I don't know why it does this. Acer seems to not know or care. So, hopefully maybe someone here knows or cares and can help. Is this a Mozilla issue, an Acer issue, and Android issue, or some combination of the above? Where does the buck stop in terms of who needs to fix something in order to get this working? Seems to me the app works fine on my LG Sunset Tracfone, and on my nVidia Shield K1 tablet, so the problem seems something specific to the Acer Iconia One 10" tablet model B3-A30.
All Replies (5)
Hello thanks for Software best Would Thinks Only Mozilla Firefox is very very good software thanks
Well, I did as someone else over on the Acer forum suggested, and went to Mozilla's ftp and found the mobile version .apk file and installed that, versioned 49.0.2, which installed flawlessly... And upgraded flawlessly via Google Play Store.
However, when I went to uninstall and then reinstalled via Play Store rather than via downloaded .apk, it again errored out on trying to open it, and disappeared on reboot.
So, I installed it via .apk again, and it worked fine, upgraded fine, and is working okay.
So, I don't know why installing via the usual Google Play Store route fails so miserably on the Acer Iconia One 10" B3-A30, but it does. (Works fine via downloaded .apk installer file from Mozilla.) Don't know if the problem is on your end or their end.
I suspect the problem is on their end, despite their punting me over here for help... Given the install works fine via Play Store on other devices, and works fine via .apk installer on that device, just not via Play Store on that device. Feels like their implementation of the Play Store is funky, or something? If that's possible. Dunno...
Okulungisiwe ngu MGmirkin
The apk for current Firefox version is listed at https://www.mozilla.org/firefox/android/all/ as no need to download from random unofficial download sites such as apk mirror.
Firefox 49.0.2 is old as Firefox 50.0 is current as of Nov 15. https://www.mozilla.org/firefox/android/50.0/releasenotes/
One change for Firefox 50.0 I think is needing Android 3.0 or later now which you have.
Okulungisiwe ngu James
Installs fine via .apk, and then upgrades fine once installed via .apk, as previously mentioned.
Just trying to figure out why the Play Store install seems to fail on this Acer Iconia B3-A30, if it's on their end or Moz's end. I'm guessing their end, despite their punt back here...
I have the exact same issue, on Alcatel Pop 4S, Android version 6.0-01001.
I have activated the "merged" sd card option so that the device uses the sd card as internal memory, so more space for apps and such that comes with this Android version, and I have found that a lot of apps have issues with this, but none so far as to not launch at all like Firefox.
Generally what I'd do is restart the phone and it would work, by some unknown miracle, but with Firefox it disappears from the device entirely!
Anyway, followed your solution with the APK and it works! And it's still there after restarting my phone, so thanks for that.